Privacy Policy

Effective Date: March 23, 2026  ·  Panama City Paradise, LLC  ·  Panama City Beach, FL

1. Information We Collect

When you make a reservation or contact us, we collect:

  • Name, email address, and phone number
  • Dates of stay and number of guests
  • Driver's license photo (required for rental agreement)
  • Payment information processed securely by Stripe (we never store card numbers)
  • Communications you send us (email, SMS)

2. How We Use Your Information

We use your information solely to manage your reservation, which includes:

  • Sending booking confirmations, rental agreements, and receipts
  • Providing check-in instructions and door access codes
  • Processing payments and issuing refunds
  • Responding to questions or requests
  • Fulfilling legal and tax obligations

3. SMS Communications

By completing your rental agreement, you consent to receive SMS text messages from Panama City Paradise at the phone number you provided. Messages are strictly booking-related and may include:

  • Agreement and check-in links
  • Door access codes and pre-arrival instructions
  • Balance payment reminders and receipts
  • One-time login codes

Message and data rates may apply. Message frequency varies by reservation activity.

To opt out at any time, reply STOP to any message. To re-enable messages, reply START. For help, reply HELP or contact us at manager@panamacityparadise.com.

We will never sell, share, or rent your phone number or personal information to third parties for marketing purposes. Your contact information is used exclusively for managing your reservation with Panama City Paradise.

4. Information Sharing

We do not sell, trade, or rent your personal information. We share information only with:

5. Data Retention

We retain reservation records and associated personal information for up to 7 years for tax and legal compliance. Driver's license photos are retained for the duration of the booking period and may be retained for a 30-day post-checkout damage review window, then deleted.

6. Security

We use HTTPS encryption for all data in transit. Payment data is handled entirely by Stripe and never stored on our servers. Access to guest records is restricted to the property owner.

7. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at manager@panamacityparadise.com. We will respond within 30 days.

8. Contact

Panama City Paradise, LLC
Panama City Beach, FL
Email: manager@panamacityparadise.com

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